Terms & Conditions

All orders are subject to Fabricut Inc.’s approval before the order is accepted and entered. Fabricut Inc. acknowledges all accepted orders in writing. The order acknowledgement is the final expression of agreement between the customer and Fabricut Inc. An order can be modified only by written change or reconfirmation prior to fabric shipping.

A 50% deposit is required on all orders for Fabricut Inc. furniture with the balance due in full before delivery. Furniture items will be held for 30 days after receipt of Fabricut Inc.’s final invoice and then may be subject to forfeiture.

Pricing is subject to change without notice. All prices are in US dollars. Fabricut Inc. reserves the right to make modifications in design, construction, materials and dimensions, or to discontinue furniture without prior notice. All dimensions are to be considered approximate and are subject to slight variations within industry standards.

Please refer to the website for most up-to-date resources. All terms, conditions, and disclaimers related to Fabricut Inc. and Fabricut fabric, extend to Fabricut Furniture.

Prior to fabric being shipped, a complete cancellation may be placed with a full return of the deposit to the customer. After shipping, but prior to cutting in the workroom, a cancellation may be placed with a forfeiture of 25% of the total order amount as a restocking fee. After fabric has been cut, orders cannot be changed or canceled.

Special Processing may be available on fabrics used for furniture in the same manner that they would normally be offered. There are upcharges for this depending on the treatment and it should be noted that this processing will increase production time by a variable amount.

Fabricut Frame is an offering of fabrics included in the price of Fabricut Furniture. Patterns included in Fabricut Frame are available in all colorways.

• We will not accept sheets or previously worked fabrics
• Only excess COM of over one yard will be returned upon request. Shipping fees will apply.
• Listed yardage requirements for cover material set forth in Fabricut Inc.’s Price List are based on 54” wide solid fabric. Additional yardage may be required if a pattern requires matching or railroading.
• All yardage requirements are to be considered approximate.
• The customer is responsible for determining the suitability of COM for upholstery use or if special handling, such as cotton or knit backing, seam taping for hand-woven fabrics, or other special details are required. Fabricut Inc. will not be responsible for the performance of COM even if special handling instructions are followed. Fabricut Inc. reserves the right to reject any fabric which, in its opinion, is unsuitable for upholstery purposes.
• The customer must complete the COM Identification form and ship the form with COM fabric(s) to the address below before any order will begin processing:

  
  Fabricut Furniture
  COM Department
  211 Old Thomasville Rd.
  High Point, NC 27260
  
  

• Special instructions for handling materials (i.e., direction of fabric application, patterns, direction of stripes, and correct side of reversible fabric) must be submitted to Fabricut Inc. by the customer in writing before COM is delivered. Fabricut Inc. will not be responsible for errors caused by missing COM information or improperly marked or untagged COM.
• Please note that the following COM errors may result in a $35.00 processing fee:
  • Fabric that arrives without proper identification.
  • Sending less than the required quantity of fabric.
  • Fabrics not rolled on the tube and requiring ironing.

Customers should carefully inspect all items at the time of delivery and note any obvious damage on the delivery receipt.

All claims against Fabricut Inc., with respect to delivered furniture, including defects, shortages, and errors, must be made in writing to [email protected] within ten days after receipt of the furniture. Failure to make any claim within the ten day period constitutes acceptance of the furniture and a waiver of any such defects, shortages, errors, or other claims. Any claims must be accompanied by photographs and detailed description of defects or damage.

In most cases if repair is needed we will schedule pick up, return to our manufacturing facility for repairs and ship back to original receiving address. No claims for repair or servicing of furniture will be honored unless Fabricut Inc. has specifically given approval in writing.

Seeing as all orders are custom, all orders placed are final. Returns of merchandise will not be accepted without an approved Return Authorization and may be subject to a restocking fee. No furniture can be returned to Fabricut Inc. without its written consent. Unauthorized returns will be reshipped to the sender’s original location.

Fabricut Inc. warrants that its Furniture, properly treated in a residential dwelling, will be free of defects for as long as the original purchaser owns the product. This lifetime warranty on the frame and fabric does not apply to:

• Abuse and misuse
• Incidental or consequential damages

Our limited lifetime warranty on cushions is good for 5 years under normal residential use with the original owner.